Katie, I must tell you, you are one of the nicest, most efficient people I have dealt with in recent times. I truly appreciate your assistance. I won’t bore you with the horror stories of my latest dealings with contractors of various kinds… YOU and Connor’s help me to believe there are still companies and their employees (you) that know what good customer service means and do their best to provide it.

From Nancy E.

I’m writing to commend one of your pest control employees, Sandy Beach. Sandy has been helping us prevent mice from getting into our home for the last couple of years. We live in a wooded area and every autumn, it’s a battle as mice try to find warm places for winter. Sandy is not the first pest exterminator, we’ve had. Every exterminator who inspects the house has the same initial reaction: “This should be very easy, because you have a very tight house.” However, they soon find out how resourceful those mice are. With Sandy’s help, this was the first autumn in a good number of years when we’ve had no unwelcome guests! Sandy came several times to ensure that the bait traps outside were full. Previously, he closely inspected the house, finding some small potential entry points. He came back a few days later and helped us fill the holes with Dow Great Stuff. That went well beyond the call of duty. Sandy has done a great job for us and we hope you commend him

From Glenn A.

"'Thank you' does not begin to be enough to say for all your help during a difficult time in our life. Please thank your entire staff - Carlos, Joe, Katie, and anyone else who was working behind the scenes. They were courteous, professional, and accommodating beyond my wildest expectations, meeting ridiculous deadlines and staying calm and professional throughout the ordeal. You make termites pleasant - or almost."

Termites by Chris A in Alexandria


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